Invest your Time

Do you know your unique ability?  If not, start thinking about it.  A good mental model to help is to break your activities down into three categories: 1. Highly Annoying / Energy Draining 2. Neutral 3. Highly Pleasing / Energy Filling Clearly all of us would enjoy living in #3. ...

“Continuous Learning”

Learning and staying on top of your game is the only way you can strive and improve in your career or in anything you do. I want you guys to review some of these posts and get a real understanding of what is happening in technology.  People may be passionate about the political...

“Communication”

Effective communication is required for continuous learning and improvement.  A couple of critical aspects of communication: Active Listening Mirroring – Reconfirming your understanding of what was said Measured outcomes with actions. Sticking to the facts is much easier...

How to be a SUPERvisor: Laying Down The Law

Earlier this week there was a news story released regarding a case of taking prescription pills in the communications center. Sandusky Dispatcher, Adam Herrera, is currently on paid administrative leave as he is under investigation for dispatching under the influence of various...

Quote of the Week – “Happiness”

This is a very in-depth study over 75 years regarding happiness.  Take a look: Quote of the Week: You can discover more about a person in an hour of play than in a year of conversation – Plato. Enjoy your week. Thanks, Joe Mosed   (10) Views

03 Self Health: Vending Machine Vendetta

    Most businesses have one, it’s a huge evil machine tempting you with promises of tasty unhealthy snacks. It lures you in with sugary sweets and salty chips but also gives your body harmful substances. These harmful chemicals can take a toll on your body and lead to health...

Free Webinar: Communications in the Dispatch Center

Free Webinar: Communications in the Dispatch Center DSS Corporation will be hosting a free webinar on August 13th 2015, at 1:00 pm EST / 10:00 am PST. Here are the details: Communications in the Dispatch Center We will: Examine attitudes in Dispatch Discuss conflict resolution...

Quote of the Week – Training

Servant Leadership Simplicity Reliability Speed Gut Grit. Battles are won before they are fought. Quote of the week: Anything worth doing well requires training. I have a couple friends who are pro MMA fighters. When chatting with them about fight day nerves they say the same...