How to be a SUPERvisor: Master the Infrastructure

What does every dispatcher have in common? Surprisingly the answer is quite simple, they were all trainees at one point. When asked about their trainee days, some dispatchers look up to and idolize their trainers, others not so much. In order to be a SUPERvisor, having an...

How to be a SUPERvisor: Draft All-Star Trainers

What does every dispatcher have in common? Surprisingly the answer is quite simple, they were all trainees at one point. When asked about their trainee days, some dispatchers look up to and idolize their trainers, others not so much. In order to be a SUPERvisor, having an...