Eliminating Hurdles for Dialing 911

|Comments are Off
One of the first lessons a parent teaches their child is to dial 911 in an emergency situation. Imagine such an emergency has happened and while you are struggling to survive and unable to call for help, your life depends on a child dialing 911 for you. What if the call never...

3 Crucial Tips for Handling Suicidal Callers

|Comments are Off
Yesterday, the world learned that famous actor and comedian Robin Williams had died at age 63. The Marin County Sheriff’s Office reported that Robin Williams had been found in his home in Northern California, but was pronounced dead at the scene. While the cause of death is still...

3 Signs Bullying May Be Occurring in Your Workplace

|Comments are Off
Emotions and stress already run high in dispatch centers, where the pressure is always on. And with everyone working in close proximity of each other for long periods of time with little breaks; a communications center is the ideal setting for bullying to take place. Teasing,...

5 Great Reasons to visit us at APCO 2014

|Comments are Off
The National APCO Conference is less than a week away and is located in New Orleans, Louisiana this year in celebration of its 80th annual conference and expo. Over 5,000 people are expected to attend, reportedly making this APCO event the largest gathering of public safety...

How to Recognize Stress in Your Dispatch Center

|Comments are Off
According to an article via Global News, 13 first responders (collectively paramedics, firefighters, police officers, prison staff and dispatchers) have killed themselves in Canada within the last 10 weeks. At DSS Corporation, the center of all our success is one simple thing: We...

The Evolving Method of Response to Active Shooter Calls

|Comments are Off
In our Tuesday Tips and Tricks article this week, we talked about the seriousness of active shooter events, and how they impact the dispatch center. With statistics estimating a person is shot every 15 seconds once the shooting starts, it is critical for 911 operators to decipher...

The Reality of Active Shooter Calls

|Comments are Off
If you work in Law Enforcement, or follow current news, you are probably aware of the active shooter drills that Police, Fire and EMS responders are participating in across the country this summer. These types of trainings are hosted in local schools and or local malls, providing...
12