3 Crucial Tips for Handling Suicidal Callers

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Yesterday, the world learned that famous actor and comedian Robin Williams had died at age 63. The Marin County Sheriffa��s Office reported that Robin Williams had been found in his home in Northern California, but was pronounced dead at the scene. While the cause of death is...

3 Signs Bullying May Be Occurring in Your Workplace

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Emotions and stress already run high in dispatch centers, where the pressure is always on. And with everyone working in close proximity of each other for long periods of time with little breaks; a communications center is the ideal setting for bullying to take place. Teasing,...

5 Great Reasons to visit us at APCO 2014

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The National APCO Conference is less than a week away and is located in New Orleans, Louisiana this year in celebration of its 80th annual conference and expo. Over 5,000 people are expected to attend, reportedly making this APCO event the largest gathering of public safety...

How to Recognize Stress in Your Dispatch Center

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According to an article via Global News, 13 first responders (collectively paramedics, firefighters, police officers, prison staff and dispatchers) have killed themselves in Canada within the last 10 weeks. At DSS Corporation, the center of all our success is one simple thing: We...
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