“A Call of Mythical Proportions”

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Anyone working in public safety for an extended amount of time will come across at least one situation that seems more comical than dangerous. Earlier this summer, I did a ride-along with my local police department. During the night, we received a call about a man who was trying...

“CYA: Cover Your A…gency: Liability For Trainers”

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In almost every lawsuit regarding public safety, attorneys will bring training into question. Trainers carry tremendous loads of liability. For example, if an employee isn’t trained adequately, the trainer is at risk of being sued. Trainers build the dispatchers of tomorrow. If...

“CYA: Cover Your A…gency: Provided It's Safe”

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When 9-1-1 rings and a dispatcher answers, they are thrown into the middle of an emergency. The people calling can be in desperate need of help and are looking to public safety for assistance. Being a dispatcher, it is your duty to protect the public however, giving commands over...

The Push Towards NG9-1-1

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We live in a technological world. Our smart phones can do way more than the first computer ever could. As we keep making more and more advancements in the world of technology and communications, we would expect 9-1-1 to incorporate this new technology. As an answer to the growing...

“CYA: Cover Your A…gency: Address Verification”

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Even though they aren’t physically responding to the scene, dispatchers assume tremendous amounts of liability when doing their job. Dispatchers can serve as witnesses to a lawsuit, or they can be directly sued because of the way they received or dispatched a call. As frontline...

Russian Slots Free Slots Много Денег И Алмазов

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В свое время эта модель была весьма популярна в действующих игорных заведениях и казино. Популярнейшие игровые автоматы Slot-o-Pol не могли остаться незамеченными организаторами блистательного онлайн казино Вулкан, которые стремятся к тому, чтоб собрать в своем игральном ...

“Solving Problems: One Bounce At A Time “

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In the event of a barricaded suspect, it is up to SWAT to tackle the case. SWAT moves up to the house, surrounds a door, and finally breaches the complex. When SWAT enters, they have no idea what could be on the other side of the door. This element of surprise can put SWAT teams...

“Butt Dial Bandit”

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When a dispatcher picks up a 9-1-1 call, they have no idea what could be lurking on the other side. They could be answering a call for domestic violence, a shooting, or something as trivial as laundry theft. Most call centers are extremely busy and train their dispatchers to...

“Asking The Right Questions”

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Have you ever known someone that loves to ask questions? At first, you have no problem with feeding their curiosity but it can feel invasive at times. These people make you feel like an interrogation is taking place which can really test your patience. While this trait may be...

“He's Barely Breathing”

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This morning a tragic story was brought to my attention. A woman fighting to save the life of 17 year old, Jaydon Chavez-Silver, who was fatally shot. As the seconds passed, Jaydon came closer and closer to death. Throughout the 9-1-1 call, the dispatcher asks the caller if...